Ok, so being stupidly expensive anyway, I guess these are not chocolates you often buy anyway, but please join my boycott. I bought some of their chocolates in February for Valentines and found a 2cm piece of wire in one of them. Since then I wrote to the company TWICE (admittedly with the vague hope of getting free chocolate, cause they are very yummy, however crap their customer service), but not only did I not get free stuff, I didn't even get a reply to even acknowledge my problems existence, let alone go as far as to apologies for almost choking JTB. I think for a world wide company that is fairly rubbish, so please join my nose-in-the-air campaign.
The aforementioned offending article